We are at epidemic levels of trauma within the workplace, for team members and service-users alike.
Stress is a major cause of sickness absence in the workplace and costs over £5 billion a year in Great Britain. It affects individuals, their families and colleagues by impacting on their health but it also impacts on employers with costs relating to sickness absence, replacement staff, lost production and increased accidents.
Health and Safety Executive, March 2019.
So what does it actually mean to become 'Trauma Informed' within a workplace?
Being Trauma Informed and Aware is based on 4 main principles:
* Transparency (working honestly within your expertise, clarifying and maintaining your boundaries)
* Safety (offering reliability, predictability, creating physically and emotionally safe environments)
* Collaboration (based on the belief that the client has the means and ability to recover)
* Empowerment (encouragement over rescuing).
A Trauma Informed Practice is based on:
* Creating awareness of Trauma, Trauma Exposure and Trauma Response
* Developing active and reflective listening skills
* Using mindful language skills
* Utilising strategies for mental wellness within the workplace.
Developing a reflective practice, establishing practices of mindfulness and open dialogue, utilising peer/ self supporting techniques and creating collaborative approaches are our founding principles at TIE.
Trauma Informed Education delivers workshops to organisations, health care practices, labour wards and all individuals who are committed to becoming Trauma Informed and Aware within the workplace.
We also offer support in creating robust, bespoke, Trauma Informed and Aware policies, procedures and practices within your organisation.
We offer a trauma Informed toolkit, based on simple and practical ideas which can be immediately
practiced within the workplace, turning theory into positive, tangible outcomes.
Our training days might include:
* Recognising Trauma Exposure Response at work,
* Developing our listening skills,
* Using trauma informed and empowering language,
* Recognising and managing vicarious or secondary trauma in yourself and colleagues,
* The experience of trauma within the organisation,
* Peer support practice to prevent future trauma-cycling,
* Mental health first aid,
* Simple tools to alleviate. stress, promote calm environments and generate positive change.
Our workshops are designed to encourage an awareness of the meaning of becoming Trauma Informed and Aware, alongside supporting you in developing tools to maintain good practice into the future.
The Health and Safety Executive says: “You should consider ways to manage mental ill health in your workplace which are appropriate for your business, such as providing information or training for managers and employees, employing occupational health professionals, appointing mental health trained first aiders and implementing employee support programmes.”
A recent Chartered Institute of Personnel and Development study found that:
57% of us are finding it harder to juggle multiple tasks
50% of us are less patient with clients
80% of us are finding it difficult to concentrate.
The HSE (Health and Safety Executive) commissioned a 'Thriving at Work' report in 2017, which sets out a framework of actions to include:
forming part of a mental health at work plan
promoting open communication and conversation by raising awareness and preventing stigma.